Last Updated: March 2026

1. Order Cancellation

Orders may be cancelled before dispatch confirmation. Once an order has been processed or shipped, cancellation may no longer be possible.

2. Refund Eligibility

Refunds are considered for eligible cancelled orders, approved returns, or cases involving damaged or incorrect items received by the customer.

3. Return Conditions

To qualify for a refund, items must be unused, returned in original condition, and include original packaging, tags, and accessories where applicable.

4. Refund Processing Time

Approved refunds are typically processed within 5 to 7 business days after inspection and approval. Processing time may vary depending on the payment method or banking partner.

5. Non-Refundable Charges

Shipping charges, handling fees, or any non-recoverable third-party charges may be non-refundable unless the refund is due to an error on our side.

6. Contact for Refunds or Cancellations

For cancellation or refund assistance, contact Pecupay@gmail.com or call 9965333030. Razia is a brand of INTELLIPECUPAY PAYMENT SOLUTIONS PRIVATE LIMITED.